FAQ'S

What is DeepChange?

How does the program work?

How do my rewards reduce plastic in the ocean?

How much of my rewards actually help fund the recovery of ocean-bound plastic?

How do I know that my rewards are actually making a difference?

What happens to the plastic after it is collected?

Do I need to download a voucher or scan a QR code when I make the purchase?

Can I pay using apple or google pay?

Is it safe to link my payment card to the app?

How do I know which retailers are participating?

How long does it take for rewards to appear in my account?

Can I use the app and earn rewards if I don’t link a payment card?

Are there any fees to use the app?

What should I do if I encounter an issue with the app?

How do I keep track of my impact?

Can I redeem my rewards for cash, or are there other options?

Come join our movement

Help fund the removal of plastic from our ocean.